CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! Send us an email at info.loveaball@gmail.com
FAQ
How do I track my order?
Once your order has shipped, we will send you a shipping confirmation email with a link to track the order on the carrier's website. By clicking the link, you will be able to check the status of your order once is in transit.
Please note: It may take 24-48 hours for your tracking information to reflect details on UPS, FedEx, USPS sites.
What are your delivery options?
We offer a fast and insured shipping to all the world.
How do I return an item?
You just have to send it back to us by the same courier .
The return shipping costs will be by your side
How can I contact your couriers?
To track your order you’ll need the tracking number that we sent to you in your order confirmation email.
Do you provide International delivery?
We have worked hard to find the best shipping methods possible for our international customers. Many factors play a role in the time it takes for an international shipment to arrive at your door, but we do everything we can to help ensure these times are as quick as possible.
Our customer service team is here to help you with your shipment and make sure it arrives to you quickly and safely.
We'd love to help you anytime; 24 hours a day, 7 days a week.